Every route planner app provider claims to have the best route planner app for small and medium businesses, which we frequently see. Some companies claim to offer the best free route planner for delivery drivers, while others claim to offer the best multi-stop route planner app.
Making such claims only complicates your job. So, how do you figure out which app is best for your delivery process?
Before you choose a route planner for your company, you should ask yourself a few questions:
- What is the nature of your business and what features do you require?
- Who are your route planner providers’ customers?
- What is the cost of the route planner app on a monthly basis?
- Do the fees increase as your company expands?
- What is the quality of the route planner’s customer service?
Obtaining answers to the above questions will provide you with a clear picture of your requirements, but there are still a number of factors to consider before selecting the best routing app for your company.
We’ve compiled a list of questions to help you figure out what to look for in a route planner app. These considerations will undoubtedly aid you in selecting the most appropriate multi-stop route planner app for your delivery drivers.
Route Optimization and Real-Time Tracking
The best route planner is one that provides dynamic route optimization. With the help of dynamic route optimization, you can cover a wide range of addresses while saving a significant amount of money on fuel and labour. You can handle highly volatile operations with complex routing while ensuring that customer requirements are met without sacrificing efficiency.
Another important feature to have in the delivery process is delivery tracking. With the help of real-time tracking, you can find out where your drivers are going. Customers will have a negative experience if you promise deliveries at specific times and then your driver arrives later. You can keep track of your driver’s location and provide accurate ETAs to your customers with route tracking, establishing a trusting relationship.
It is best to ensure that your routing app does not take an excessive amount of time to optimise the route. It should be able to optimise the route in under a minute. The routing app may also include different settings/features for drivers to use while on the road. To help you plan routes and monitor on-road activities while on the go, the service route planner should include a mobile delivery mode. The delivery route planner app should include eSignature and photo capture features to assist your drivers in capturing and storing customer signatures on the app and encouraging proof of delivery.
Ease of Use
It would be beneficial if you avoided using that routing app at all costs, as it would make your and your drivers’ jobs more difficult rather than easier. When selecting a routing app, make sure it includes tutorials and guidance so that your drivers can quickly access them if they need them and get back to work.
Both your drivers and you should be able to use the delivery planning software with little training, which means it must be extremely simple to use. Furthermore, the route optimizer should not necessitate the purchase of new hardware. It should also provide comprehensive training materials that walk users through each feature and process step by step, with easy-to-understand images and screenshots.
You might want to think about investing in a scalable driving trip planner that supports your company’s growth. You might be able to get away with using a multi-stop route planner app that only plans a limited number of routes today, but what happens when your company expands and you need to plan thousands of routes for a hundred drivers?
So looking for routing apps that can provide scalability, limitless route planning, and saved routes for future use would be beneficial. Also consider whether the routing app can grow with your company, removing unnecessary routes and drivers as you go. This is only possible if the multi-stop route planner gathers and uses data from your on-the-road operations rather than relying on pre-compiled data. It will then be able to provide you with the best possible service.
Customer service is one of the most important aspects of the routing app to consider.It must provide easy and quick access to customer service representatives so that you can contact them whenever you need help rather than having to wait hours on hold for answers. Email, phone calls, and live chat should all be available as options for contacting them.
The routing app can assist you in overcoming any problem if you have good support from it.This will relieve your stress and allow you to get the most out of the routing app.
We’ve compiled a list of all the important details to assist you in selecting the best routing app for your delivery process. You can easily decide which one to use by referring to all of the above points. Though it is always difficult to choose the best app, you can easily choose the best routing app for your business with the help of the above points.
Our goal at EasyRoutes has always been to provide the best possible service to our clients. We are constantly working on developing an app that will help with last-mile delivery. With our routing services, you will be able to better reach your customers and increase your profits.
EasyRoutes has all of the features required for a multi-stop routing app. It also gives you the best optimising algorithm option for adding extra information to your stops.
We hope that this article has provided you with information on how to select the best routing app for your company.
Try EasyRoutes today
Turn your Shopify orders into optimised delivery routes that you can share with your drivers or deliver yourself.
Learn more about EasyRoutes: https://easyroutes.app
Get EasyRoutes on the Shopify App Store: https://apps.shopify.com/easyroutes